Your local Windows 10 Computer Support People
Monthly Remote Support from just £9.99 per computer
The 365 Techies team provide technical support and training services in plain English to people using Microsoft Windows on laptop or desktop computers; the service you receive is above and beyond any other known local computer support service.
Our monthly Computer Support Plan is designed to give you complete peace of mine, save you time and money and keep you safe in the online world! It offers 24/7 premium support, priority repairs and a regular monthly check-up.
- We service and support 500+ local computers every month!.
It’s simple to make a start – contact us to discuss the best option for you and your current situation. Some customers are ready to start right off with a monthly support plan, others may need work done to their computer before they sign up for the maintenance and support.
Call us now on 01202 775566. Text or message us and we’ll get right back to you.
We specialise in computer support services for disabled and retired people.
How remote support works
Your session with a 365 Techie will be booked in at the next available time slot. We will send you a text reminder before the appointment and call you at the time of your appointment. You simply need to leave your computer switched on and your regular internet browser window open.
If it’s your first session we will ask you to download & Run TeamViewer, which allows us to share control of your computer with you remotely as if we were sitting there with you. TeamViewer is highly secure. Connections are established via fully encrypted data channels.
Once connected we can both see your screen at the same time, and we now get to work. You sit back and watch while we share control of your computer from our own work stations here at 365 Techies! Maintenance, repairs (if required) and servicing may take an hour or two, depending on how much work is required.
Emergency support available
- You can call us at any time of the day or night; if we miss your call we will call you back to discuss how we can help.
- If you are already a 365 customer we should be able to easily access your computer in the usual way; if you are new to 365 we may need to connect to your computer so we can both see your screen at the same time. You sit back and watch while we share control of your computer.
- After identifying the problem and deciding the best plan of action we fix it!
Computer collection is available if needed.
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